Universal Banker – Standard Bank Vacancies

Universal Banker – Standard Bank Vacancies

The standard bank requires the services of a Universal Banker to take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within the product and legislative (e.g., FAIS) parameters.

Job Title: Universal Banker (Level 1)

Job Type: Full-time

Employer: Standard Bank

Location: ZA, MP, Middelburg, Fontein Street

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Minimum Qualifications:

• Secondary/High school levels/Matric
• NQF 5 FAIS Aligned Qualification

Experience in the Field:

• Branch Operations
• 1-2 years Relevant FAIS qualification and experience. If no FAIS experience would then need to operate under supervision.
• Previous experience in branch banking or contact centre environment with a good understanding of bank processes, policies, and products.

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Behavioural Competencies:

• Generating Ideas
• Exploring Possibilities
• Providing Insights
• Adopting Practical Approaches
• Convincing People

Technical Competencies:

• Banking Process & Procedures
• Client Acceptance & Review
• Application & Submission Verification (Consumer Banking)
• Customer Understanding (Consumer Banking)
• Product Knowledge (Consumer Banking

NOTE: The job will close as soon as the position is filled.