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fnb jobs 2023
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Support Banker – FNB Jobs 2023

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Support Banker – FNB Jobs 2023

Job Purpose

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To provide advice, support, and/or sales through excellent service and solutions delivery and product knowledge to ensure an excellent banking experience for customers.

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experience and qualifications

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Job Title: Support Banker

Ref No: IRC237942

Location: Western Cape

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Closing Date: 27 Jan 2023

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Read also: Universal Banker – Standard Bank Vacancies

Minimum Qualification:

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  • Relevant Degree in Finance Economics or Accounting
  • Experience – 0 to 1 years experience

Additional Requirements

  • In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.
  • No Referral plan is assigned to this job

Responsibilities

Act responsibly with work-related resources in order to contribute to cost containment. Continuously assess own performance, seek timely and clear feedback, and request training where appropriate. Assist with profit growth for the business through sales and acquisition of new clients. Support sales through analysis of client portfolio and proactive client engagement. Understand and proactively engage to optimize clients in terms of benefits, fees, returns, and so forth. Identify sales opportunities and ensure effective management of the leads pipeline.

Read also: Copywriter – Capitec Bank Vacancies

Report on transactional and process activities within set guidelines to provide timely information for decision-making. Comply with relevant statutory, legislative, policy, and governance requirements. Provide an efficient administration service through careful and timeous planning, reporting, and updating of all relevant information. Address customer needs in order to meet or exceed customer expectations. 

Ensure growth and increase in customer base by ensuring the management of existing clients, generating new leads, and growing active customer account base. Contribute to a culture of service excellence, which builds positive relationships and provides opportunities for feedback and exceptional service. Achieve expected financial targets and uphold associated service levels

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