Support Banker – FNB Jobs 2023
Support Banker – FNB Jobs 2023
Job Purpose
To provide advice, support, and/or sales through excellent service and solutions delivery and product knowledge to ensure an excellent banking experience for customers.
experience and qualifications
Job Title: Support Banker
Ref No: IRC237942
Location: Western Cape
Closing Date: 27 Jan 2023
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Minimum Qualification:
- Relevant Degree in Finance Economics or Accounting
- Experience – 0 to 1 years experience
Additional Requirements
- In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.
- No Referral plan is assigned to this job
Responsibilities
Act responsibly with work-related resources in order to contribute to cost containment. Continuously assess own performance, seek timely and clear feedback, and request training where appropriate. Assist with profit growth for the business through sales and acquisition of new clients. Support sales through analysis of client portfolio and proactive client engagement. Understand and proactively engage to optimize clients in terms of benefits, fees, returns, and so forth. Identify sales opportunities and ensure effective management of the leads pipeline.
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Report on transactional and process activities within set guidelines to provide timely information for decision-making. Comply with relevant statutory, legislative, policy, and governance requirements. Provide an efficient administration service through careful and timeous planning, reporting, and updating of all relevant information. Address customer needs in order to meet or exceed customer expectations.
Ensure growth and increase in customer base by ensuring the management of existing clients, generating new leads, and growing active customer account base. Contribute to a culture of service excellence, which builds positive relationships and provides opportunities for feedback and exceptional service. Achieve expected financial targets and uphold associated service levels
