Mike EkeStandard bank requires the services of a Universal Banker to take demand from personal customers for any banking matters ranging from product questions to customer account activities (e.g., opening accounts, statements, debit order information, etc.), whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within product and legislative (e.g., FAIS) parameters.
Job Type: Full-time
Employer: Standard Bank South Africa
Location: Mpumalanga, Eastern Cape, Free State, Northern Cape
Level: Level 1
Minimum Qualifications:
- Secondary/High school/A levels/Matric
- NQF 5 FAIS Aligned Qualification
Recommended: Standard Bank Is Hiring For X299 Vacant Positions
Experience in the Field:
- Branch Operations
- 1-2 years Relevant FAIS qualification and experience. If no FAIS experience, would then need to operate under supervision.
- Previous experience in branch banking or contact centre environment with good understanding of bank processes, policies and products.
Behavioural Competencies:
- Generating Ideas
- Exploring Possibilities
- Providing Insights
- Adopting Practical Approaches
- Convincing People
Technical Competencies:
- Banking Process & Procedures
- Client Acceptance & Review
- Application & Submission Verification (Consumer Banking)
- Customer Understanding (Consumer Banking)
- Product Knowledge (Consumer Banking
NOTE: Job will close as soon as the position is filled.
FS, Bloemfontein
MP, Delmas
Free State, Harrismith
Northern Cape, Carnarvon
Northern Cape, Pofadder
Eastern Cape, Ezibeleni
Mike Eke
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