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Capitec Bank: Client Care Agent

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Location: Western Cape

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Company: Capitec Bank Ltd

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We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

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  • To provide administrative service and support to Capitec Bank’s clients; utilizing product knowledge to attend to enquiries and complaints relating to account information and card transactions.
  • To provide support to all clients making use of Capitec Bank’s Internet Banking and Mobile Banking services

Read Also: Bookkeeper Needed Unitrans

Requirements

  • 1 – 2 years inbound contact centre
  • Customer service experience
  • Grade 12 National Certificate / Vocational
  • Communications Skills
  • Computer Literacy (MS Word, MS Excel, MS Outlook)
  • Telephonic and call skills
  • Attention to Detail
  • Willing to work regular shifts or weekends or rotational standbys
  • Problem solving skills
  • Clear criminal and credit record

Hurry up and apply ASAP before the position is filled.

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