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Alarm Installation Technician
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Alarm Installation Technician X2

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Alarm Installation Technician X2

The job’s primary purpose is to install electronic alarms and security equipment for domestic, commercial, and industrial sectors.

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Location: Johannesburg, Gauteng 

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Employer: Fidelity Services Group

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Closing Date: 15 December 2022

Job Type: Permanent 

Qualification & Experience:

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  • Matric or equivalent
  • Minimum 5 years experience as an alarm technician
  • Extensive programming, wiring, installations, and fault-finding experience

Read also: (New) Call Centre Sales Agent X20

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Job Requirements & Other Attributes:

  • Valid driver’s license essential
  • Must be PSIRA registered (Grade C)
  • Sound knowledge of DSC, FBI, CADDX, IDS, Paradox, and Telecom systems
  • Knowledge of CCTV, Intercom systems, and access control advantageous
  • Able to work on standby as and when required

Technical duties:

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  • Perform alarm installations as per the quotation
  • Program alarm panels/system as per specifications
  • Issue clients with quotes on-site for additional equipment if necessary
  • Plan the cable runs with the wireman
  • Obtain customer codes before attending a call daily and when on Standby
  • Complete handovers
  • Complete invoices and job cards after every installation
  • Provide feedback to the Manager / Supervisor and Call Centre upon completion of a call

Performance Standards:

  • Ensure that installation corresponds to Sales Rep’s quotation
  • Ensure that alarms are programmed according to ADT-prescribed standards
  • Ensure that the correct details are quoted
  • Adhere to SHE requirements at all times
  • Ensure that the correct customer details are obtained prior to attending the call
  • Ensure that handovers, invoices, and job cards are completed accurately and within prescribed standards
  • Ensure that feedback is provided timeously to the relevant parties

General Duties:

  • Download cites every morning
  • Keep stock up to date and assist storeman with stock take
  • Keep the company vehicle clean
  • Submit petrol slips

Performance Standards:

  • Ensure that stock is up to date at
  • Ensure that stock is up to date at all times and report any discrepancies
  • Ensure that the company vehicle is clean at all times
  • Ensure that petrol slips are submitted weekly

Competencies (Technical & Behavioural):

  • Action Oriented
  • Priority setting
  • Customer Focus
  • Planning
  • Interpersonal savvy
  • Approachability
  • Functional / Technical Skills
  • Delegation
  • Integrity and Trust
  • Informing
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