Shop Assistant and Cashier X2 – Clicks Vacancies 

Shop Assistant and Cashier X2 – Clicks Vacancies 

Position Summary

Location: Free State, Limpopo

Contract: Permanent

EE position: Yes

Employer: Clicks Group

Closing Date: 3 December 2022

JOB DESCRIPTION:

To deliver service excellence through efficient customer service, point of sale (POS) operational activities, and merchandising in-store that leads to a positive customer experience.

MINIMUM REQUIREMENT:

• Must have Grade 12
• Maths 50% and English 50% at the Grade 12 level

EXPERIENCE:

Desirable: experience in a customer-facing role within a retail/FMCG store operations environment

JOB DUTIES:

To efficiently execute all operational activities at the point of sale in a timely and efficient manner. To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning Clubcard rewards. To ensure the safe handling of cash at all times. To proactively promote the Clicks’ club card and enroll new members to achieve the club card participation targets. To make customers aware of promotions to positively affect sales and ensure customers “feel good and pay less”.

To deliver superior customer service by acting as a brand ambassador, being visible, and offering friendly and professional service. To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards. To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values. To maintain updated knowledge on products, ranges, promotions, and events in order to provide the correct information to customers at all times.

KNOWLEDGE:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures 
• Knowledge of customer service excellence

SKILLS:

• Planning and organizing skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Numeracy skills

COMPETENCES

• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Please email your CV to: [email protected]

Free State

Limpopo