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Capitec Bank: Client Service Consultant

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Capitec Bank: Client Service Consultant

Company: Capitec Bank Ltd

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Location: Amanzimtoti, KwaZulu-Natal, ZA

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We’re on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. 

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PURPOSE STATEMENT

  • Responsible for providing excellent client service by fulfilling and exceeding the client’s expressed need (Save, Transact, Credit and Insure). 
  • Accurately and timeously, gather and capture client information for loan approvals and conduct deposit/enquiry transactions. 
  • Responsible for maintaining skill, knowledge and competency in order to sell Global One in the interest of the client.  
  • Presenting and conducting self in accordance with brand expectations.

Read Also: Joburg Water: Admin Assistant

EXPERIENCE MINIMUM:

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  • No previous experience required

Ideal:

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More than 1 year’s client service experience within a retail/ financial/ banking environment

Demonstrated track record of engaging in a sales and client facing environment 

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QUALIFICATIONS (MINIMUM)

  • Grade 12 National Certificate / Vocational
  • Qualifications (Ideal or Preferred)
  • A relevant tertiary qualification in Commerce or Management

KNOWLEDGE MINIMUM:

Knowledge and understanding of:

  • Basic calculations
  • Retail/consumer service environment

Read Also: Department of Education: Examination Assistants X270

Ideal:

Knowledge and understanding of:

  • Capitec Bank Products
  • Internal business processes and procedures
  • Organizational Policies, including (but not limited to) the Credit Policy

SKILLS

  • Communications Skills
  • Interpersonal & Relationship management Skills

CONDITIONS OF EMPLOYMENT

  • Must have access to transport (personal/public)
  • Clear criminal and credit record
  • Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system

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