HWSETA: Provincial Receptionist

Company: HWSETA

Location: South Africa

Closing Date: 13 March 2026

The HWSETA is seeking to appoint a Provincial Receptionist to Provide Administrative assistance in the Provincial Office. Assist coordinate customer care with external stakeholders. 

Education Requirements: National Diploma in Office Administration/Technology, Business Administration or Public Management or an equivalent qualification.
Experience: 2-3 years work experience at Reception and related field.

Key Responsibilities Areas:
1. Perform delegated Education Training Quality Assurance functions.

  • Provide administrative support on the accreditation, re- accreditation, extension of scope, secondary accreditation, and satellite campus approval process.
  • Perform checks on all accreditation, re-accreditation, extension of scope, secondary accreditation and satellite campus approval process.
  • Provide administrative support on the Assessor and Moderator registration process.
  • Provide administative support on the verification process.
  • Provide administrative support to stakeholders for learner achievement process.
  • Support the trainibg implementation process.
  • Support the training site approval process.
  • Support training implementation process.
  • Provide admin support on SDP Monitoring process.
  • Provide required administration, logistical, filling and record-keeping.

2. Perform delegated Research Information Monitoring and Evaluation functions.

  • Provide support to the RIME activities.

3. Perform delegated Skills Development planning functions.

  • Provide admin support and evaluate the T-no. application process and Eol application process
  • Provide admin support in coordinate and organize where applicable, the following: SDF registration process, WSP&ART workshops and submission process, Discretionary grant/EOI workshops and application. 
  • Support the project implementation process for all projects.
  • Keep records of the register of the documents submitted on the provincial central email.

4. Perform delegated Corporate Service and Administrative functions.

  • Implement and adhere to organisational policies and procedures.
  • Perform required electronic, physical filling and record keeping.
  • Perform planning and reporting activities.
  • Adhere to travel and substance requirements. 
  • Perform required Marketing activities.
  • Provide guidance and support to stakeholders on ERP utilisation.
  • Assist and support delegated administrative function.

5. Perform functions related to building and maintaining Stakeholder Relations.

  • Support and maintain of stakeholder relations.
  • Enhance customer satisfaction through enquiry and problem-solving.

6. Meeting service delivery charter standards
Salary Range

  • Telephone Enquiries -24 hours
  • Respond to Written Correspondence (Mail, E-mail, and Fax)- 48 hours.
  • Acknowlgement of receipt for any documentation submitted- 48 hours.

R140 522- R218 321 (Cost to Company)

HWSETA is an AA/EE Employer and reserves the right not fill any advertised positions.
If you do not hear from us within four weeks after the closing date, please consider your application Unsuccessful.

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