Work As Helpdesk Agent at Capitec Bank
Work As Helpdesk Agent at Capitec Bank
Location: Bellville, Western Cape, ZA
Company: Capitec Bank Ltd
Purpose Statement
Capital Bank is looking for self motivated and willing individuals to work as Helpdesk Agent who will provide effective service to branches by responding to and answering operational queries.
Experience (Minimum)
- 1 – 2 years contact centre
- Ideal: Experience in a banking environment
Qualifications (Minimum)
- Grade 12 National Certificate / Vocational
Job Knowledge:
- Call center processes and procedures
- Customer care and service protocols
- Basic IT knowledge
- Ideal: Capitec Bank systems
Read Also: Capitec Bank ATM Assistant
Skills
- Communications Skills
- Problem solving skills
- Telephonic / Call skills
- Attention to Detail
Conditions of Employment
- Clear criminal and credit record
- Willing to work regular shifts or weekends or rotational standbys
Position is open until it’s filled.
