Nedbank: Office Administrator

Company: Nedbank

Location: South Africa

Closing Date: 13 February 2025

Job Purpose

To ensure that relevant process are administered; maintained and supported to meet the requirements of the department and business; in line with the Groups strategy. To support business by ensuring relevant processes are administered and meet business requirements

Job Responsibilities

• Diary Management
• Processing of reimbursements / invoices on the ARIBA system
• Travel and accommodation (manage guest / staff lists and dietary requirements)
• Booking meeting rooms
• Drafting MANCO and DIVCO agendas
• Drafting and updating minutes and matters arising
• Managing catering for meetings
• Booking parking
• Meet Service Level Agreements (SLA) by conducting processing activities within agreed timelines and parameters
• Minimise financial and reputational risk by ensuring accuracy of processing activities
• Minimise operational costs by avoiding unnecessary expenditure
• Satisfy internal and external clients by responding to and actioning queries within agreed SLA
• Meet Nedbank internal and external client service standards by communicating with stakeholders (including Regulators) accordingly
• Understand and meet stakeholder needs by maintaining a relationship through regular interaction
• Minimise risk by checking and validating activities according to policies and procedures.

Essential Qualifications – NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Relevant Banking diploma or equivalent

Minimum Experience Level

• 5 – 7 years experience as an Office Administrator or Personal Assistant within the Financial Services or Insurance Industry. 
• This role will be supporting a few Functional teams (Finance and Actuarial). 

Technical / Professional Knowledge

• Administrative procedures and systems
• Data analysis
• Microsoft Office
• Relevant regulatory knowledge
• Business writing skills
• Relevant system knowledge

Behavioural Competencies

• Adaptability
• Communication
• Collaborating
• Decision Making
• Stress Tolerance
• Work Standards
• Building Trusting Relationships
• Managing Work