Capitec Bank: Bank Better Champion [ATM Assistants]

Location: South Africa

Company: Capitec Bank Ltd

Closing Date: Not Specified

Job Purpose

To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting. 

Experience (Minimum):

• No experience required but individual needs to hold a Grade 12 National Certificate

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Ideal:

• Some client service experience within a retail/ financial/ banking environment

Qualifications (Minimum)

Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

Knowledge (Minimum):

• Basic calculations 
• How to engage with people
• Clarity and understanding of own aspirations, being ambitious and keen to learn.
• Knowledge of bank branch environments
• Knowledge of Capitec Bank products and business processes (internal)

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Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills

Conditions of Employment

• Clear criminal and credit record
• Must have fingerprints which are detectable/recognisable on Capitec Bank’s internal electronic banking system