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Retail Shop Assistant X5

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Toys R Us and Babies R Us: Retail Shop Assistant

Company: Toys R Us and Babies R Us

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Location: Gauteng (Various regions)

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Closing Date: 18 September 2023

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Toys R Us and Babies R Us is looking for a Shop Assistant and we would like you to join our team!!

Job purpose:

Maximizing sales by effectively delivering AWESOME customer service and providing customers with a WOW experience

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Key Skills Needed:

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  • Sales driven
  • Fantastic customer service skills
  • Tenacious
  • Highly motivated and target driven
  • Excellent selling and communication skills
  • Merchandising

Read Also: Metropolitan Learnership Programme 2023/2024

Key Performance Areas

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  • Providing AWESOME customer service to give customer a WOW experience
  • Attend to unique and individual shopping needs of each customer and always put the Customer first
  • Ensuring that customers receive prompt and relevant service on the sales floor and by telephone
  • Adhere to all basic customer service standards
  • Determining customers’ requirements and advising on product range, price and warranties
  • Demonstrating, explaining and advising on products to customers
  • Selling goods and most importantly add on sales and services
  • Ensuring that goods are correctly priced and displayed
  • Ensure promotions are executed timeously and execution is planned in advance
  • Adherence to all merchandising/layouts and housekeeping standards and schedules
  • Preparation, implementation and maintenance of all advertised sales promotions timeously
  • Reporting on fast and slow sellers to the Store Manager
  • Participating in stock takes and stock counts
  • Minimize stock loss
  • Minimize expenses in area of responsibility
  • Maximize sales in all areas
  • Protect Company’s assets in area of responsibility

Read Also: Dunns is Hiring General Assistants X4

Entry Requirement

  • Matric Certificate
  • 6 (six) months retail experience
  • Must have own or reliable transport to be able to work shifts

General

  • To undertake any other relevant duties requested by Senior Management
  • To undertake all mandatory and service training as required
  • Maintaining the strict confidentiality of all information
  • To undertake an appraisal and personal development review regularly
  • To take responsibility and accountability for being up to date with current SOP’s
  • 6. Co-operating fully in the introduction of any new technology and new methods.

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